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Mind Your Business - Not Your
Network.
Whether you have 2 or 200 computers on your network, OSI can implement,
manage and maintain your network. With over 15 years in business and
over 100 years of combined experience, OSI offers you complete, superlative
Network Support Services.
OSI basic Network Support Package includes:
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Support Setup Services |
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Comprehensive network security analysis,
planning and optimization. |
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Server backup planning and testing |
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Desktop standardization |
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Remote server support |
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Disaster Recovery preparedness review,
planning and testing |
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Ongoing Management |
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Scheduled on site technicians |
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Day to day network operations management
and problem resolution |
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Patching and problem resolution |
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Software and hardware upgrades, rollouts,
and migrations |
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Hardware warranty, replacement, and repair |
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Selection, piloting and integration of new
hardware, software and technology |
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Disaster recovery planning, optimization
and verification drills |
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Problem Resolution and
Disaster Recovery |
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Round the clock problem reporting service
with 4 business hour response |
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Most issues resolved within 4 hours of service
initiation, usually by remote access |
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If a problem can not be resolved remotely,
it will be scheduled for repair |
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If required, onsite 4 business hour response,
same or the next business day |
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Disaster Recovery Implementation as per disaster
recovery plan. |
For
more information on the OSI Network Support Package call
OSI Technologies 1.800.757.7471 or email us at info@ositechnologies.com
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